The issue you’re experiencing:
Suresignal V3 not connecting to phones despite having been absolutely fine for 2 years or so and also reset a few times today. My Vodafone also shows it as being activewith registered users. I have also removed and readded my wife's phone with text confirmation but with no benefit.
Looking around this forum it would appear that you are able to resynchronise the Suresignals and would be grateful if you could do this for mine, (or advise if fault at your end). Thanks in advance.
What light sequence you're seeing:
Red light / Internet light / Signal Light all solid - Usage Light remains unlit
Your speed test results from here.
Ping 18ms Down 32.78mbps Up 4.09mbps
Your external IP address from here.
217.43.121.20
Your Sure Signal serial number:
40131940799
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 5 ms 3 ms 2 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 16 ms 16 ms 11 ms 31.55.187.184
5 12 ms 14 ms 13 ms core2-hu0-17-0-1.southbank.ukcore.bt.net [195.99.127.188]
6 11 ms 11 ms 13 ms 213.121.193.207
7 11 ms 11 ms 10 ms t2c3-et-8-1-0-0.uk-lon1.eu.bt.net [166.49.211.240]
8 12 ms 14 ms 10 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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