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20-11-2014 02:14 PM
My old V2 stopped working and I obtained a Sure Signal V3 Serial No 40130435643 but even after trying resets and all the troubleshooting advice it still has a Red Flashing light and only a steady light on 3. PLEASE HELP, I replaced the cable rebooted the router and carried out a trace results as follows:
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 1.015 ms 0.704 ms 0.428 ms
2 85-210-80-1.dynamic.dsl.as9105.com (85.210.80.1) 27.931 ms 26.360 ms 27.015 ms
3 host-78-151-238-223.as13285.net (78.151.238.223) 29.328 ms 29.262 ms 28.001 ms
4 85-210-251-212.dynamic.dsl.as9105.com (85.210.251.212) 39.248 ms 28.036 ms 28.832 ms
5 host-78-144-1-48.as13285.net (78.144.1.48) 29.088 ms 29.247 ms 29.245 ms
6 host-78-144-0-135.as13285.net (78.144.0.135) 28.836 ms 28.173 ms 28.892 ms
7 host-78-144-10-62.as13285.net (78.144.10.62) 28.819 ms 28.920 ms 29.325 ms
8 lndgw2.arcor-ip.net (195.66.224.124) 33.143 ms 52.472 ms 58.993 ms
9 85.205.0.86 (85.205.0.86) 30.221 ms 31.195 ms 30.734 ms
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24-11-2014 01:46 PM
Hi @Photoscot
Please could we have your IP address and also your download and upload speeds.
Thanks,
Simon
24-11-2014 01:57 PM
my IP address is 85.210.83.224 upload speed 0.83Mbps and download 4.1Mbps Ping 30ms
Thanks for responding
25-11-2014 10:48 AM
Don't know what you did but Sure signal V3 is now working, Thank you.
27-11-2014 06:44 PM
Hi @Photoscot
Thanks for letting us know you're up and running.
Give us a shout if there's anything else we can help with.
Phil