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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73835 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

s4 mini Rich Communication suite woes!

TO CLARITY - Before posting I have factory reset the device twice once through settings and the second time through the recovery menu. Both times made no effect. (Firstly why force more bloat on us?)RCS is doing my head in, before the RCS/Message+ up...

hooker1uk by 14: Advanced member
  • 10597 Views
  • 2 replies
  • 0 thanks

MMS not working

I have read the similar messages and I have resent my configuration settings 3 times. For some reason I cannot download or send MMS messages. My signal is not great but I was able to access different web sites using my mobile data which I thought wou...

Having difficulties using eurotraveller

I'm currently abroad in EU zone 1 and I opted in for the eurotraveller plan. However I can only dial a few numbers from my contacts list, when i try to dial the rest it says call ended after 2 seconds. Please help me fix this as i am being charged ev...

Mobile Wifi R206 Help

I got one of these yesterday for my ipad but I cant connect on it.I have bought one with 2 gb PAYG preinstalled on it and have registered it with vodafone.I can connect it to my laptop but it only allows me to access the top up page of the v fone web...

Hobbayne by 2: Seeker
  • 18722 Views
  • 11 replies
  • 0 thanks

iMessage n FaceTime with my number

I became a Vodafone Payg customer heatersI got internet & mind phones is all up n running but I can't get my iMessage or FaceTime to work at all with my phone number.. I don't wanam use my email address.. It's constantly telling me unsuccessful ... R...

Iphone 5S drops out in calls/cant hear

Hey Team, My SO has an Iphone 5s on my account. But she works away in Wickford 2 weeks every month. Whenever she calls me, I struggle to hear what she says, because of the constant breaking up. It will also cut out during the conversation. She can be...

gtobrien by 2: Seeker
  • 10937 Views
  • 3 replies
  • 0 thanks

Resolved! moto 4g wifi issues

Hi all   Got a very strange issue with a moto 4g lte   I have a sim only deal with Vodafone   The phone works fine but for some reason when I'm connected to wifi it will connect to the Internet and i can search Google etc but when i try and do anythi...

Giza2020 by 2: Seeker
  • 16706 Views
  • 3 replies
  • 0 thanks

Deleting App

Hi, I've an Xperia Z2 and am having problems removing the National Lottery App. I've tried holding it to remove it, and I've checked my apps via my apps and can find no way of removing it from my phone.Any ideas would be great to get this removed onc...

Could Not Send texts on Sony Experia L PAYG

Hi there, has anyone had any trouble sending text messages?  Some of my messages go through fine, others say Could Not Send, and I end up having to type them out again (as you can't resend or copy and paste) and then try sending them again. Sometimes...

reregistration problem

Hi I have a new phone same number and am having trouble accessing the management page to update the suresignal. can someone from VF contact me to help?

smurf123 by 2: Seeker
  • 23008 Views
  • 1 replies
  • 0 thanks
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