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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have tried repeatedly for 2 days to add a new user to my SureSignal 3. Error:Sorry we are not able to process your request because of following errors in your form.Sorry, we're having a technical problem at the moment. Please try again in a few min...
Recently upgraded to an iPhone 6 (from an iPhone 5) my Vodafone App worked perfect with my old phone but ever since I upgraded the App states that I am a 'Business User' and its is unable to give my account details.Deleted App and restarted phone, re...
I am getting frequent text reminders that my Sure Signal has moved and text messages saying 'we still do not have any details of the new location...'. I have not moved my Sure Signal. It is connected to the same broadband service it's been on for yon...
Hi, i'm keen to get a vodaphone mobile wifi/modem to use at my (remote) workshop which hasn't got wired internet in the building. I realise these devices use mobile phone signal or 3G/4G or whatever to estabish a data connection and then connect me ...
Had an email informaing me my suresignal has been deactivated due to inactivity....amazing as i was only using it the previous week, how do i get it reactivated as vodafone have just efectively cut me off and left me with no signal at all now Suresig...
I am hoping someone from Vodafone can help me as I am now desperate. I start a new job on Monday 4th March (with an IT Corporate) who use Vodafone exclusively, I will be working from home, there is no mobile signal in my village (not sure why, i live...
Hello. This is the first time I have done this through the forum. As a Vodafone employee it will be interesting to see how this works.I have a sure signal v1. It has been in and working for at least six months. I have not changed my router or anythin...
It been 4 weeks since i ordered my Samsung galaxy note 4, still no joy in getting it. Just rang today, and guess what? my order has been cancelled! but my new contract has started! Excellent! You are compltely useless, and believe me tommrow I shall ...
Hi I have bought my phone 2 weeks ago I got it unlocked same day at the store. I updated my phone today to Lolipop and lost signal. What should I do?
Hi how do I obtain a proof of purchase for my phone
