Unable to add user to SureSignal

[julianwood]

I have tried repeatedly for 2 days to add a new user to my SureSignal 3.

Error:

Sorry we are not able to process your request because of following errors in your form.

• Sorry, we're having a technical problem at the moment. Please try again in a few minutes. If you keep seeing this message, please contact us through the help centre.

The number I am trying to add is for a new Vodafone Pay Monthly SIM with a number that was successfully ported from another provider over 48 hours ago. I had been able to register the original phone number associated with the new SIM before the port. 

I have tried using both IE and FireFox from 3 different PCs

[Retired-Laura]

Hi @julianwood

Welcome to the eForum.

So we can help with this, get in touch with our Live help team.

Cheers,

Laura