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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73835 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

unable to manage sure signal

Hi there, I've just purchased a sure signal just over a month ago and registered it online.  I'm now not able to view the device online to add my new vodafone number to the sure signal. Could you please de-register this sure signal so that I can add ...

rgh200 by 3: Seeker
  • 12966 Views
  • 1 replies
  • 0 thanks

Resolved! Sure Signal

Will the new Sure Signal work with 2 x iPhone 4 ( not the S ) and a soon to be delivered iPhone 5......all of which are on the Vodafone network

iprint365 by 2: Seeker
  • 28218 Views
  • 47 replies
  • 0 thanks

Nanosim in Nexus 6

Received my Nexus 6 upgrade yesterday - wow it's big!!! Put the nanosim in the phone and followed the instructions on the SIMSWAP page. 12 hours later - nothing. The old microsim in my old phone was still working. Phone 191 - simcard was faulty (appa...

Sure Signal V3 - Flashing Power and Two Static Orange Lights

Vodafone SureSignal Serial Number 40141021085We have BT Infinity Fibre Broadband and the Sure Signal does not connect with a flashing power light and two orange solid lights.The following is the traceroute log:tracert 212.183.133.177Tracing route to ...

mwphilip by 2: Seeker
  • 15455 Views
  • 8 replies
  • 0 thanks

BES Activation

Hi, I am currently running an orange payg sim but I think they have lost the plot with Blackberry!I do some software testing, handset specific, and I have been asked to set up my Blackberry to take BES services. I rather gather it is not a simple pro...

SSv2 Not Working - Ip Whitelist Needed

Hi guys, Another Plusnet customer who's suresignal has stopped working. Though I have recently been allocated a new static IP for my connection so that may need adding to your whitelist first? Here's the requested information; http://www.speedtest.ne...

philm649 by 2: Seeker
  • 12885 Views
  • 0 replies
  • 0 thanks

No 4G

So, I have now had my iphone 6 for about 6 7 weeks and have had 0 4G. I was under the impression that my area did not have sufficient 4G signal, but was still happy knowing that when I travel the country in the past weeks I would access 4G via, Londo...

unable to re register my sure signal.

A few days ago, I realised my phones and sure signal ver3 were not working. So I restarted the sure signal, then de registered it, using my vodafone online account. I then went on to re register the sure signal, clicking on the register sure signal, ...

Blackberry q10 MM#6 problem (can't call out and SMS)

Hello everybody, I'm a Chinese student living in Paris. Last friday, I bought a Vodafone version Blackberry Q10 from a second-hand forum in Paris. We met in a metro station and I carefully checked it was a unlocked phone before paying the money, also...

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yamgum by 2: Seeker
  • 15227 Views
  • 1 replies
  • 0 thanks

V3 bust... No power light

My SS v3 initially had a red light solid and light one flashing. After unplugging it there is now no power light.I assume it is dead. How do I get it replaced?

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