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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73836 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Nexus 6

Hi first time posting so apologies if this topic has already been covered but I can not get a firm answer any where else! Does anybody now the expected delivery dates for nexus 6??just would like some idea other than 1-2 weeks.ThanksShaub

Delivery severe delay - iPhone 6

Hello, I ordered (upgrade) iPhone6 on the 24 October and it still hasn't arrived.Only e-mail I received was the first one saying that the estimate delivery date 28 October - 04 November 2014. I have not heard from Vodafone since and every time I call...

mari1 by 3: Seeker
  • 17139 Views
  • 25 replies
  • 0 thanks

Sure Signal Problem after Sim Swap

I have just upgraded to a Iphone 6 from Iphone 4S, which ment I had to get a Nano Sim and preform a SimSwap. While the phone works fine I am unable to connect to Sure Signal, I have tried a Hard Reset but no luck. Can you help?

pgrady54 by 2: Seeker
  • 25338 Views
  • 1 replies
  • 0 thanks

Sim Swap on upgrade

I am starting to wish I had not upgraded with Vodafone, not only did I have trouble upgrading due to 'new systems' which meant I could not do so in Carphone warehouse but after receiving mu upgrade to Iphone 5s last tuesday I am still waiting for my ...

Thomaspm by 2: Seeker
  • 10741 Views
  • 1 replies
  • 0 thanks

SureSignal and 4G

Hello,I've recently upgraded my network to 4G - my SureSignal appears no longer works.  I've hit the reset button and power cycled but no change.  My partners phone on 3G is still OK.  ny solutions please?Thanx.

Golfcity by 4: Newbie
  • 26519 Views
  • 2 replies
  • 0 thanks

Not receiving text messages from one person on Blackberry

Hello, I've a Blackberry Curve 9300 on a monthly SIM and have suddenly stopped getting texts from oe number. I still get texts from others and the blocked number is receiving texts from me still. I've taken battery out to reboot phone, deleted text h...

Resolved! blacklisted

HI, i have had LG g3 phone bought from Dubai in Aug 2014 and last night the phone stopped working, i am with virgin who advised vodafone blacklisted the phone. went to vodafone customer service 8 times where the last time the cs adviser said to take ...

etoe by 3: Seeker
  • 22340 Views
  • 13 replies
  • 0 thanks

Tracking order for new sim

Recently had my iPhone 6 replaced after making a claim I've had the handset replaced I put in an order for a new sim over the phone I've had a confirmation email saying it may take up 3-4 days to deliver but I've been waiting 6 days now. Help me !!

Blackberry handsets

Why has Vodafone stopped offering the Z30?  I am able to upgrade in June and was wanting that handset, but can only see the Passport

Saffi39 by 3: Seeker
  • 13435 Views
  • 1 replies
  • 0 thanks
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