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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73836 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal v1 randomly stopped working

Hi Both a relative of mine and now myself have had exactly the same issues with the Sure signal v1 They both stopped working as if over night, no reason. Mine has been repeatably going through the same light sequence for weeks with no change, 1 goes ...

Kwaltz by 3: Seeker
  • 31819 Views
  • 26 replies
  • 0 thanks

Charges On Bill

Hiya there, I have recieved my bill for Jan 15 and I have some outstanding charges on there that I'm unfamiliar with and I was wondering if you could confirm what they are? So I have a charge for a 'long text' message, I assume this is sending the sa...

rubypow by 2: Seeker
  • 11190 Views
  • 3 replies
  • 0 thanks

Xperia t keeps turning off

Hi, I have had my Xperia t for 9 days and up until yesterday all was fine. It has started to turn itself off when using the phone. It can be fine for 30 mins then turn off, once I turn it back on it will turn off within a few seconds. It's very incon...

trunka by 2: Seeker
  • 24922 Views
  • 10 replies
  • 0 thanks

NO SIGNAL! Broken customer service promises

I changed my I5 several months ago in the Southampton Apple Store as my FONE was broken, I now have a SIM only contract in said I5 with Vodafone, I HAVE ONLY EVER BEEN A VODAFONE CUSTOMER and have been trying for months to get it unlocked so I can se...

Can credit left on K3565 dongle be transferred to a new mi-fi unit.

Hello. We have a K3565 dongle  with over £15 credit still left  on it. The original laptop it was used on is now broken and it does not  work on the chromebook   or  tablet that we now use  when going to  a caravan  a few itmes a year..I am wondering...

2014 Wrap-Up: Motorola talks Moto G, Nexus 6 and the future of the smartwatch

2014 was a great year for Motorola. Not only did they release a number of great phones, including the award winning Moto G range, they also entered the wearable market with the visually stunning Moto 360.   Now that we are into 2015, it’s time to loo...

Ellis_VF by Community Manager (Retired)
  • 14540 Views
  • 1 replies
  • 0 thanks

PAYG Data

Hi all!  I bought a Mobile wifi thing today from pc world.  It says it comes with a free 1GB of data but I can't for the life of me figure out how to activate the data.  It's nearly driven me insane just trying to register the damn thing -  I'm at th...

moptop by 2: Seeker
  • 15304 Views
  • 12 replies
  • 0 thanks

K3565 Dongle..Everlasting Credit

I have been using for years now a K3565 dongle, I purchased it new with 1Gb of credit which was i thought everlsting. (IE would not expire after 30 days ). I use it very occasionaly when on holiday usually. The credit has fallen below £10 and is ther...

Badger by 2: Seeker
  • 15055 Views
  • 9 replies
  • 0 thanks

Itemised bills retrieval

I cant download itemised bill using Apple products (macbook air and ipad) no problem on PC or download PDF summaryAny advice?thanks

Peter99 by 2: Seeker
  • 12457 Views
  • 5 replies
  • 0 thanks
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