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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74354 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229969 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204387 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

URGENT UNBLOCK OF PHONE - TOTAL STUPIDITY

I have made 4 requests to get a handset unblocked and I seem to be hitting my head against a brick wall. Why do Vodafone make things so b&*($y difficult!! I have a phone which was on contract.My daughter has a phone on contract.My contract comes to a...

Sony E1

Hi there,We recently started an additional contract for a simple phone for the delivery driver to use, the boss opted for the Sony E1.It has been nothing but bother, crashing, failing to receive or make calls etc.I called the helpline, a nice man tal...

j60dnl by 1: Seeker
  • 11435 Views
  • 1 replies
  • 0 thanks

Sure Signal suspended

Hello, Out of the blue yesterday I had an email and text message from Vodafone saying that my Sure Signal had been suspended. No idea why, it'd been working perfectly well for us for the last few years. Called 191, the lady I spoke to said her comput...

1865 by 4: Newbie
  • 29132 Views
  • 9 replies
  • 0 thanks

BT Infinity, Sure Signal and Twitter

Following exchange on Twitter, I'm here to see if you can fix my Sure signal. Its a model 9361 Home Cell V2.2. The new modem is one supplied by BT Openreach two weeks ago and the router is a BT Business Hub 3. It has a WAN static IP. I gave the Sure ...

Loss of service in PH36

For the last week since storms we have been unable to access Vodafone.   We have to go about 20 miles to get a signal.   Tried all the usual off/on, remove sim card, etc. but then found other people have the same problem.   Spent a long time on the p...

Resolved! I want to de-registered my Sure Signal

I want to de-registered my Sure Signal How do i do this,I Want to give the box to my father but have being told i need to de-register it I am the orginal owner Any help would be good  

Mobile Data not turning off when conntected to wifi

Wondering if anyone can help. Since yesterday afternoon for some reason on my Galaxy S4 my mobile data icon is not dissappearing once I have connected to a wifi. I havent downloaded any apps or updates over the last few days, so I havent got a clue w...

vics78 by 2: Seeker
  • 11854 Views
  • 7 replies
  • 0 thanks

VSS 3 not connecting to 4G iPhone 6 Plus SOLVED

After 60 minutes and five different tech teams it turns out that SureSignal will not connect to my 4G iPhone 6 Plus because it's 4G.  If I'm right, Sure Signal connects to my handset using 3G alone. Thus, if there is a remnant of 4G signal in my area...

BlackBerry Classic - Its launched today but where is it Vodafone???

I keep looking for information on VF site for UK launch date for the Classic - Its being launched today and still no sign on VF pages - I wanted to pre-order two of these - there are actually still a lot of people who love and use BlackBerrys so plea...

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