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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74235 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229938 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204332 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal 1

I'm having trouble with my sure signal not connecting properly. i've enabled port forwarding but all i get is the following slow flashing light sequence  1, 2, 421, 4

shonkey by 2: Seeker
  • 30045 Views
  • 19 replies
  • 0 thanks

Resolved! Adding additional users

Hi Trying to add additional users and get the error below repeatedly Sorry we are not able to process your request because of following errors in your form.Sorry, we're having a technical problem at the moment. Please try again in a few minutes. If y...

Resolved! Ntlworld email problems on iphone 5S

HiLast week my ntlworld emails suddenly stopped being received on my iPhone 5S. I managed to rectify it by following some instructions that I had googled but then I had 40,000 emails on my phone! I have cleared my inbox on my PC so there is no reason...

VSS Issue v3

Hi Have a new VSS today and its been plugged in for 3hrs now and still not setup: see my tracert below : Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]over a maximum of 30 hops:1 4 ms 4 ms 21 ms SkyRouter.Home [192.168.0.1]2 * * * Req...

rickyash by 4: Newbie
  • 22974 Views
  • 4 replies
  • 0 thanks

iPad air 2 no data contract belying pay monthly

HiI just did a sim swap from micro to nano sim to be able to use the data in my contract on my new iPad.After checking everything and speaking to the tech team I still cannot use my 3G data from the contract in the iPad.Can someone please advise how ...

SMS Message not sending

Hi there - I do not understand why I cannot send or receive messgaes to one of my SMS contacts any longer. In the past I have successfully sent messages to this contact and received from herI can send and receive from most / all of my other contacts ...

olga78 by 2: Seeker
  • 11720 Views
  • 1 replies
  • 0 thanks

Data Failure

The data on my iPhone 5s (provided by the Freedom Freebie plan) has flat out stopped working. It was okay a couple of hours ago, but now I cannot do anything using data. My iMessage has stopped working (though it wasnt really working properly before)...

als2271 by 2: Seeker
  • 11359 Views
  • 3 replies
  • 0 thanks

Changed phones but want to keep the same number

Dear Sir/Madam Ive changed phones from a windows phone to an iphone 5, and I would like to keep the same number, and still stay with Vodaphon. Ive ordered your free sim and it ghas just arrived in the post. My pervious sim was a micro sim and the one...

Josh123 by 1: Seeker
  • 11759 Views
  • 1 replies
  • 0 thanks

Sure Signal 2 just stopped working

HiAfter many months of working without a problem, my Sure Signal 2 has just stopped working. It seemed to be receiving an update yesterday - could it be due to that?Nothing on my system has changed - the Sure Signal just stopped working.It either has...

sbailey by 3: Seeker
  • 25645 Views
  • 20 replies
  • 0 thanks
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