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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! ss3 with flashing internet light

HI supportI have a bt hub 3 and a ss3 so from the looks of previous posts I might be in trouble. I had a ss1 with no trouble for years. replaces power cable last year until November 2014 when I lost all lights. Managed to get a 2nd hand ss3 as you al...

Accidentally deleted an important text/contact

HelloI have stupidly deleted a contact and some important texts from that contactI don't have access to a pc to try and recover the infoThe "my account" function is offline with Vodafone( I'm assuming I can see the phone number from my usage ?) and I...

Cayotcas by 3: Seeker
  • 22144 Views
  • 10 replies
  • 0 thanks

Resolved! iPhone 6 set up

When I upgraded my phone to iPhone 6 last week, I asked the store to transfer my contacts,photos etc from my iphone4s. Somehow during the setup process, they have also transferred all contacts that are on my husbands iPhone 5s!! (We are both register...

MandyE by 2: Seeker
  • 13312 Views
  • 3 replies
  • 0 thanks

Sure Signal and iPhone 5S only 3 bar signal strength

Hi I have a new iPhone 5S but it only gets 3 (sometimes 2) bars of signal strength.  My old iPhone 4 used to get 5. In fact I'm not even sure the SS box is making any difference as I get the same number of bars if I turn Wi-Fi off. Anyone know why th...

Ndmaynard by 4: Newbie
  • 26426 Views
  • 24 replies
  • 0 thanks

Resolved! Cubot P7 wifi authentication problem

Hi guys,I have been googling my problem and just seen you help another poster with a different kind of Cubot phone, having connectivity problems, so I joined the forum.The phone is as above a Cubot P7 dual sim.It will not connect to the wi-fi or inte...

Vodafone smart 4 is rubbish

Well there isn't even an appropriate board topic for Vodafone own brand. Says it all.Having had a Vodafone smart 4 power for 2 months I would like to ask if any one in Vodafone actually tested this complete load of rubbish before launching?1. After p...

nkelshaw by 2: Seeker
  • 16967 Views
  • 18 replies
  • 0 thanks

ANY HUMANS on customer services?????

I  have recently upgraded and I am having trouble setting up my new sim card- when I do the online swap form it says the code I'm putting in is wrong!(which it isnt!)I have tried ringing customer services and have selected practically every option to...

tettyfay by 2: Seeker
  • 11878 Views
  • 1 replies
  • 0 thanks

Iphone 5 sent for repair under EU Consumer Warranty 2 years

I had an iPhone 5 as part of a business contract with vodafone from February 2013. I have since left the company and purchased the phone from the company and the company paid the remainder of the contract off. The phone has just developed a fault but...

Another non-functioning Sure Signal with Infinity and HomeHub 5

Hello.This seems to be a popular theme.Any useful suggestions would be appreciated. I have spent literal hours on hold waiting for help via phone and even wasted time on an online chat with a most unhelpful operative, so am either in desperate need o...

ictuser by 2: Seeker
  • 20846 Views
  • 4 replies
  • 0 thanks

Resolved! i message options

Hi allOne of my iphones has a different option when sending I messages when the wifi signal etc is poor.When you double click on the message mine says to send as an sms message,my other phone says to send to email address.This then goes to receivers ...

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