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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Account number?

Recently recived an iphone 5s from mobilephonesdirect and have not recieved an account number. I need the account number because I am trying to transfer my old ee pac number to my new vodafone sim. I have rang customer services and they informed me t...

google play music keeps turning on and draining my battery

hi folks does anyone else have this problem or is there a way to disable google play music it keeps turning itself on and i don`t why but its using up alot of ram so my battery runs out very quick i can go from half a bar to 10% in minutes when it do...

s3 mini battery drain

Now another problem only mentioned this evening by my son but a common topic s3 mini battery life.he uses wifi at home and rarely uses mobile data (he gets 250mb a month which he uses it when away from a wifi spot) unless he has to and he's very savv...

hooker1uk by 14: Advanced member
  • 11685 Views
  • 2 replies
  • 0 thanks

SIM swap service does not work ...

I am upgrading from an iPhone 4S to an iPhone 5S and I need a SIM for the new handset. The iPhone 4S is no longer working, so I cannot use the text method to activate a nano sim, and the SIM swap form (that I have now filled in twice correctly) keeps...

Mobile Wifi R207 your # is exhausted

Hi All, I was using the Vodafone R207 Mobile WiFi when i got this message your # is exhausted and since then internet is not working i have got nearlly 2GB data remaing on the sim expiry of this data is first week of next month so plent of time and d...

nigahban by 2: Seeker
  • 14803 Views
  • 1 replies
  • 0 thanks

Resolved! Should I Upgrade From Sure Signal Version One To Version Three

The title says it all, in other words is there any advantage in switching from a version one box to a version three box? Is there a downside? I called Vodafone direct but they told me I would have to go into a physical shop to ask! Ridiculous. Thanks...

Sure signal failure

My sure signal has stopped working at all. No lights come on when plugged in and no connections occur. Power is connected because the unit gets warm after a few minutes. I have tried resetting it with no improvement.Can you help please

Rob137 by 1: Seeker
  • 20049 Views
  • 1 replies
  • 0 thanks

VSS v3

Hi,I wonder if you could help me out. I have a Vodafone suresignal which had been working fine for about a year. I have now just upgraded the software on my 2 Iphone 4s phones to version 7.1.2 and also changed my internet service provider to BT. Unfo...

Resolved! Unlock code not received - xperia m2 aqua

Hi there hopefully someone can help me, I put an unlock code request through for my xperia m2 aqua on Sunday and it said th e code would be emailed to me in 48 hours but still I have not received anything at all.

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