Like many others I also have problems with my sure signal no longer running over my BT home hub 3. The answers to all the techie questions that seem to get asked is below. But as I am a mum of twin toddlers I can't spend hours fiddling with it to configure it and get it to work so my simple question is - if I buy a third party modem router will it work and will it avoid the problems. If so, which one can I buy that is known to work with the sure signal? Thanks in anticipation...
Speed test results:
PING – 73ms
DOWNLOAD – 5.85Mbps
UPLOAD – 0.36Mbps
Ping test results:
PACKET LOSS – 0%
PING – 42ms
JITTER – 5ms
GRADE – A
External IP Address:
IP – 81.153.32.11
IPV6 - ::ffff:5199:2006
SureSignal Serial No:
+D58720+1243003155
Software Version:
Software version 4.7.5.1.83.8.94.1.11 (Type A) | Time and date 23:45 31/03/14
Traceroute Results:
Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Lisa>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177] over a maximum of 30 hops:
1 34 ms 2 ms 2 ms BThomehub.home [192.168.1.254]
2 16 ms 13 ms 11 ms 217.47.89.58
3 13 ms 12 ms 12 ms 217.47.89.193
4 14 ms 13 ms 14 ms 213.1.69.134
5 13 ms 13 ms 13 ms 217.41.168.103
6 106 ms 14 ms 12 ms 217.41.168.205
7 14 ms 13 ms 12 ms 217.41.168.109
8 14 ms 13 ms 13 ms 109.159.249.234
9 15 ms 14 ms 15 ms core2-te0-15-0-6.faraday.ukcore.bt.net [109.159.249.161]
10 * * * Request timed out.
11 15 ms 13 ms 13 ms t2c3-xe-2-1-3-0.uk-lon1.eu.bt.net [166.49.211.194]
12 14 ms 13 ms 13 ms 166-49-211-254.eu.bt.net [166.49.211.254]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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