Sure Signal in My Vodafone- no option to manage via account

[Bonzo]

Please help
I have two registered sure signal boxes in use for years and nothing has changed with account.
Today I have logged on to my vodafone account as normal to add a user but have no link to sure signal box any more, I have tried on different computers and makes no difference.
so I can not add or change users or do any admin - sure signal boxes are still working.
Bonzo

[Ben_H]

Hi Bonzo,

So that we can look into this further, I've sent some instructions to you here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Cheers,

Ben

[Bonzo]

Hi Ben

Instructions followed to get in touch.

Still not resolved and no update

Bonzo

[DaveCD]

@Bonzo 

I've checked using the email address you registered with on the eForum and been unable to see an email from you.

Please follow the steps as advised in the link Ben gave.

If you used another email address, let me know the reference number from the automated response that will appear as [#8xxxxxxx] in the subject line.

DaveCD