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Sure Signal issues

matt060580
4: Newbie

Please could someone reboot my Sure Signal box as it just wont connect to my phone.

 

The serial number is - 40131568053

 

Thank you.

1 REPLY 1

Retired-LouiseE
Moderator (Retired)
Moderator (Retired)

Hi matt060580

 

Hold the reset button for 10 seconds to restore factory settings. This won’t affect the registered information on your online account, like numbers, location, etc. This can take between 20 minutes to 6 hours to complete.

  • Holding the reset for more than 15 seconds will switch off the device.
  • You’ll know the Sure Signal is working when the first light is solid red, the second and third solid white. The fourth light will be solid white when the Sure Signal is in use.


If your box still isn’t functioning, give us a ring free on 191 from a Vodafone mobile, or 03333 040 191 from any other device (standard call charges apply)

 

Louise