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Sure Signal not working any more...

stuartmitch
4: Newbie

Hi there,

 

I've been away for the last 3 weeks and I can't revive my SS V1 on my return.  Lights 1 and 2 lit... but handsets can't connect.  Nothing changed from since I went away and everything else working.

 

HELP PLEASE!  :Smiling:

 

Thanks

 

 

Speedtest results: http://www.speedtest.net/my-result/5579829826

  • PING             24 ms
  • DOWNLOAD  20.46Mb/s
  • UPLOAD       13.21Mb/s

External IP Address is 82.69.8.229
External IPV6 Address is ::ffff:5245:8e5

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 3 ms 6 ms 5 ms 192.168.12.1
2 23 ms 25 ms 30 ms losubs.subs.dsl2.th-lon.zen.net.uk [62.3.84.21]
3 22 ms 23 ms 30 ms ae1-115.cr2.th-lon.zen.net.uk [62.3.84.189]
4 26 ms 25 ms 30 ms xe-8-2-2.lon10.ip4.gtt.net [77.67.66.225]
5 30 ms 24 ms 55 ms xe-2-1-2.lon11.ip4.gtt.net [89.149.183.181]
6 77 ms 55 ms 38 ms ae9-xcr1.lns.cw.net [195.2.22.217]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

10 REPLIES 10

Did it work...

 

Have you been able to connect more than one unit to the same Internet connection?

It is important to report all failed SureSignal V3 using the links below to:

BBC's Watchdog: https://ssl.bbc.co.uk/programmes/b006mg74/contact

Trading Standards: Call them on 0345 4 040506

Vodafone CEO: http://www.ceoemail.com -  (Search Vodafone UK)