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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal with iPhone 5

Hello, I've just left EE 10 months earlier after a big argument over service levels dropping to new lows, it seems no networks works properly where I live (not rural, just in PO15 near one a huge business park so no idea why no network has cottoned o...

plewis00 by 3: Seeker
  • 12671 Views
  • 3 replies
  • 0 thanks

internet usb stick

what is largest internet 3g/4g usb stick package that you have ?

kedeman by 2: Seeker
  • 14653 Views
  • 1 replies
  • 0 thanks

Sure Signal registration moving from PAYG to Pay Monthly

I have a Sure Signal box which was registered to my PAYG number. I have now moved to a Pay monthly contract with the same number. My on-line account was not operative following the switch and having spoke to support on 191 they have cancelled the acc...

kenv by 2: Seeker
  • 12244 Views
  • 2 replies
  • 0 thanks

Resolved! Asus DSL-N55U & V3

I have just upgrade from a V2 to a V3. Plugged in the V3 and DHCP on my Asus DSL-N55U picked it up and tried to assign it an IP address however the VSS would appears not to be accepting it, DHCP is logging that its constantly trying to give it an IP....

jtsr by 2: Seeker
  • 15798 Views
  • 10 replies
  • 0 thanks

Suresignal V2 won't connect additional iPhone 4S

Hi, I have read the user guides but nothing relevent to my problem unfortunately. I have a Suresignal V2 which is current connected to an iPhone 5 and a Blackbery 9790. Both are now working fine after a resync a month or so ago. However I have tried ...

No lights at all when new sure signal 3 box plugged in..

Got my new sure signal 3 box today, was v excited at prospect of signal again! I have registered it and plugged it in but no lights at all coming on? However there is power through it when anything else plugged into it. What do I need to do to get th...

Mackemm by 2: Seeker
  • 13319 Views
  • 2 replies
  • 0 thanks

Resolved! VSS2 won't provide signal to registered Blackberry Curve 9320

Hello I have already been through troubleshooting and nothing in there is any use because it has let me add the phone and the VSS is working for 2 previously registered phones with no problems. We have reset the VSS having added the number and we hav...

stevehb by 2: Seeker
  • 12733 Views
  • 2 replies
  • 0 thanks

K4505 (Windows 7 32-bit) "Connect Button is Grey Out".

Hi, I am trying to get a 3G connection on my DELL 6320, which has W7/32bit. I have installed the 10.3.210 version of the software. When I go to open the software with the Dongle in the USB port I am unable to select the Connect button as it is greyed...

robrow85 by 2: Seeker
  • 15286 Views
  • 1 replies
  • 0 thanks

Z10 will not connect

Hello, just got a Blackberry Z10 with a new sim. I've removed my number from the suresignal, readded it, rebooted, waited hours and the new Z10 with new sim is still not connecting to the suresignal V2 unit. The other phone assigned to it works fine....

crummock2 by 4: Newbie
  • 14681 Views
  • 12 replies
  • 0 thanks

Registering new users

I have registered a new v3 Suresignal router but I am unable to register new users on the box.The serial number is: 40124132057 The staus on the dashboard is: Active When ever I tried an users to the SureSignal box I get the following message:'Sorry,...

mattwest by 2: Seeker
  • 12467 Views
  • 3 replies
  • 0 thanks
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