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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, please can someone help me. I need to change one of my users from User to Administrator for my SureSignal. I follow the steps (click Manage/Create Administrator -> tick the user I want [number ending 279] -> click Continue -> entered my email ad...
Hi Team, I have a new sure signal device, version 2 I believe, and after registration it will only connect with my iphone 5. My wife's iPhone 4 and my work iPhone 4s both fail to connect. i have removed them , re added them, de registered my sure sig...
Hi thereI have had the sure signal running no problems for 6 months. Serial no 40114505650Now I only get a solid red power light.When I reset the device both system and handset lights flash on quickly then go out. Then they both flash for 5 minutes a...
Hi, I have been trying to get a Sure Signal working at our office, its the new "plug" style type, cant remember the model. Anyway for some reason i just cant get it to work with our router which is a Netgear N600, DGND 3700 V2 model ( adsl line ) I h...
My sure signal v2 has just its system light flashing. It's been doing it for least 18 hours tried a reset, powering off router etc etc but no joy.. I don't have a computer to hand to give you a trace route (only have my Samsung s3)Any thoughts?
Hi All .. I bought two new iPhone 5's today both of which I would like to work with my Sure Signal (orignal version). I can seen from these forums that iPhone 5's and VSS don't always get off to a good start - mine is no exception. I wondered if some...
Hi There, I setup a Sure Signal V3 last week for the first time (S/N 40123620086). It’s registered to my name and number. I have no issues with it making/ receiving calls etc…….with my own phone. I am now trying to add my wife’s phone. She received h...
Hi Could someone please help, I registered my SS on Friday and to date have had no joy in getting it working. I have spoken to VF on numerous occasions, I have logged a call, I have provided all the information required i.e. tracert etc. I have als...
Hi, I have a Suresignal V2 which is current connected to an iPhone 3GS and an iPhone 3G and are both working fine. However I have tried to add my daughters iphone 3G and it won't connect. She recieved the text message a couple of days ago saying she...
I too am having problems having just upgraded from 3GS to 4S. I have tried all the suggestions, to no avail.If it is just a matter of resyncing please could you do this for me - VSS number is: 40121000919 Thank you Calvin
