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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74028 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229903 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

No Users

Hi,I want to check the users for my Sure Signal (s/n 21227833189) but when I select "manage Users" thiere are no administrators or user shown ( see attached image): Can someone explain how I am able to see what user are registered ? Thanks

Sure Signal V2 has stopped working after computer update

Good Evening, Yesterday I brought a Sure Signal Box V2 as I receive no Vodafone signal within my basement flat at all. I plugged in the Sure Signal box yesterday and after going through the configuring process it worked a charm providing me with a fu...

LeeMcDe by 2: Seeker
  • 18289 Views
  • 2 replies
  • 0 thanks

Windows 8 Limited Connectivity

Hi.Seems there is a problem with Vodafone dongles on windows 8. So far I have used a couple of dongles. The only one I have a model number for is the K3770. I have tried it with the newest Mobile Broadband Software, version 10.3.210. The Vodafone sof...

K4505 does not install software

hi, i have tried almost everything that has been said in this forum but still cant seem to get my dongle to install, as it still rolls back install, i have tried reboot, msconfig etc. I went into control - add remove program. Then rebooted computer j...

Dongle installed but not connecting

Have installed the Vodafone Mobile Connect Lite on my computer. After install it shows in the Main view box "Mobile device detected" but does not have any connection. Intstalled it and tried on 2 other computers and it works fine. What can be wrong?I...

GC by 2: Seeker
  • 16905 Views
  • 2 replies
  • 0 thanks

Resolved! New SIM

Hi Guys I used to have a HTC but then I got an iPhone 5 and requested a nono SIM so I could use it on my vodafone number. Since switching over to the iPhone with the new SIM, im not getting signal on my sure signal. I assume that as the sure signal i...

New number not registering in SureSignal

Hi... no joy when registering a new number after approx 18 hours.  Number shows in the online SS configuration OK.  Have powered down and up the SS and the pre existing numbers work fine.   For info. below.  Does this require a Vodafone force resync?...

Vodafone Dongle

Hello I have a vodafone dongle which I have not used for a year.  I was told by your offshore support to go into a Vodafone shop and get a data only sim since my current one is now no longer working due to the time lapse and they did not have data on...

sheri by 2: Seeker
  • 16866 Views
  • 8 replies
  • 0 thanks

Sure Signal V3 solid red light slow flashing, white, internet light

I'm starting a new thread , it's an old problem and judging by the number of existing threads something that surely by now Vodafone should have sorted out, but I can't figure out which of the 500+ threads to join, that says something about sure signa...

robsown by 2: Seeker
  • 22415 Views
  • 20 replies
  • 0 thanks
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