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Sure Signal registration moving from PAYG to Pay Monthly

kenv
2: Seeker
2: Seeker

I have a Sure Signal box which was registered to my PAYG number. I have now moved to a Pay monthly contract with the same number. My on-line account was not operative following the switch and having spoke to support on 191 they have cancelled the account and advised me to set up a new online account tomorrow (i.e. 24 hours after they cancelled the PAYG online account). Currently my Sure Signal box is still working, but when I set up my new account tomorrow will it pick up my Sure Signal registration, or will I have to have it de-registered and then re-register it?

2 REPLIES 2

kenv
2: Seeker
2: Seeker

Just to advise that having set up my fresh registration to My Vodasfone the Sure Signal registration has carried across. So no action was required. 

 

So thanks and this can be closed.

Phil
Community Manager (Retired)
Community Manager (Retired)

Hi kenv,

 

Thanks for letting us know your Sure Signal is still up and running. 

 

Let us know if you require any further assistance. 

 

Thanks,

 

Phil