Sure Signal not working

[glebecottage]

Registered my Sure Signal and signed up my numbers and received the confirmation texts. On day 1, one of three phones had full signal. However, the rest still show no service. Help!

[BandOfBrothers]

Hi,

It can occasionally take 24 hours to activate. 

Sime faqs here 

https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/38911184/My-Sure-Signal-is-working-b...

[Rahim]

@glebecottage Are you up and running now? 

If you're still having issues, kindly let us know the serial number for your Vodafone Sure Signal. 

[glebecottage]

Hi - still only working with the one phone

Serial number is 42163772140

Thanks

Ian

[glebecottage]

Thanks for the advice.  Unfortunatley still not working

Ian

[Rahim]

@glebecottage I've resynced your Vodafone Sure Signal to help resolve your issue. 

By resyncing your device, this will ensure all the numbers you're trying to use are alligned correctly on our server. 

Please allow 6 hours before your device starts working again. 

If this doesn't resolve the issue, you'll need to deregister the numbers you're having issues with temporarily and then re-add them via your MyVodafone account. 

[glebecottage]

thanks - that seems to have done the trick

[Rahim]

@glebecottage Fantastic to hear  

Thank you for updating us!