Sure Signal v2 - Steady power, flashing system light

[haslam223]

The issue you’re experiencing:

I just connected a sure signal, with the ethernet cable connected to the router and I can't get it to work. I can see the device in my Super Hub settings and I opened up all the ports in the router that were mentioned. I also registered the sure signal in my vodafone settings online. The first non-power light is flashing most of the time, and the second one is off. Ocasionally both the lights (system and mobile) will start flashing and then go back to the first light flashing (system light) only.

What light sequence you're seeing:

Power light - on, constant

System light - on, flashing

Mobile light - off

Your speed test results from here.

Your external IP address from here.

82.37.162.10

Your Sure Signal serial number:

40112209024

The results of a traceroute:

C:\Users\Asus>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 * * * Request timed out.
2 7 ms 6 ms 6 ms cpc1-bror4-4-0-cust193.bmly.cable.ntl.com [80.1.245.193]
3 * * * Request timed out.
4 * * * Request timed out.
5 12 ms 11 ms 11 ms brhm-bb-1c-ae1-0.network.virginmedia.net [62.254.42.210]
6 * * * Request timed out.
7 17 ms 19 ms 18 ms ldngw1.arcor-ip.net [195.66.224.209]
8 17 ms 17 ms 16 ms 85.205.0.93
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * *

[Jenny]

@haslam223 - Your Sure Signal’s showing as being registered last night.

It can take 24 hours to complete, so you’ll need to leave this connected and allow the Sure Signal to go through the configuration.