Sure Signal v3 Stopped Working (No Lights)

[jimmycase]

Sure Signal v3 stopped working, no lights but working for power.

Trace details below, please advise.

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 2 ms 1 ms 1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 * * 9 ms 31.55.187.181
4 9 ms 10 ms 9 ms 31.55.187.188
5 10 ms 9 ms 9 ms core1.hu0-16-0-7.southbank.ukcore.bt.net [213.121.192.90]
6 10 ms 13 ms 10 ms host213-121-193-203.ukcore.bt.net [213.121.193.203]
7 9 ms 9 ms 9 ms t2c3-et-3-3-0-0.uk-lon1.eu.bt.net [166.49.211.238]
8 10 ms 9 ms 10 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[BandOfBrothers]

@jimmycase

Remove it from the socket now if.you have not already. 

Then call 191 and advise them your ss3 has failed. 

Even if its over the 24 month manufacturing warranty they'll still replace it as its a known issue with some of the v3 SS Units. 

More Info Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-Burnt-out-amp-Dead.