Sure Signal version 3 has no lights

[Deet]

Hello,

Since this morning our Sure Signal 3 is not working. No lights are showing. I have looked at the troubleshooting site and nothing has helped.  Anyone out there who can?

[drey_p]

Hi there

Please go through the Sure Signal Troubleshooting thread as this may help you to resolve your issue.  It has links to the key things you can do to try and resolve the issue you are experiencing.  If you click on the issue not listed link it will provide you with more checks that you can do and information you can post back here for the eForum Team.

[Deet]

Issue not listed.  The following is information requested.

No lights working

Ping test 26ms

Download speed 2.73Mbps

Upload speeed 0.90

External IP address 86.161.128.215

Serial number 40123643435

trace alert

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\User>212.183.133.177

'212.183.133.177' is not recognized as an internal or external command,

operable program or batch file

[cineriv]

Hi Deet,

Unfortunately the only thing you can do is arrange for the unit to be repaired. 

This can be done by either retuning it to a shop or contacting customer services.

http://forum.vodafone.co.uk/t5/Vodafone-products-services/Repairing-a-faulty-phone-or-device/m-p/584...

The warranty period for a Sure Signal is 2 years.

Regards.