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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74133 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229927 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204041 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sony Xperia L unable to send texts!

Hi there, Just discovered that I am unable to send out any texts from my Sony Xperia L. I checked my usage and I am well within my text limit for the month, but everytime I try to send a text a little "yellow chat icon" appears and just says Could no...

Resolved! Galaxy S3 phone memory and SD card storage question

Hi GuysI will be getting an upgrade Galaxy Note 3 tomorrow.So I want to copy items from the phone Galaxy S3 to my SD external card. Firstly, I have a terminology issue (I am on Android 4.3) I have opened the My Files folder and the menu options are D...

Why has my battery life halved having moved from PAYG to contract?

When on PAYG my Samsung Galaxy S3 mini battery lasted 3 days or more.....ever since I've moved to a Contract SIM it barely lasts 24 hours.  I'm not using it for internet, barely even for phone calls, mostly for text.  My usage habits haven't changed ...

AliStan by 2: Seeker
  • 15152 Views
  • 8 replies
  • 0 thanks

Is Nexus 5 only available via carphone warehouse on vodafone?

Hi Everyone :0) I'm presuming from what i've read and researched on this forum that Vodafone is not doing the Google Nexus 5 other then via carphone warehouse :0(Grrr really needing to upgrade my husbands phone and he wants the Nexus 5

Resolved! Not happy with voda gear watch offer

I am not happy with voda I have had my galaxy s5 6 weeks I asked them first will they be doing any offers like this and they said no, voda would of known a while about this offer as something like this don't just happen over night and now they pull t...

iPhone 5s tethering

I have a 64gb iPhone 5s, on a 4G red price plan, with 9GB data. ( unlimited data for first 3 months ) I'm going away for work, and I want to know if there are any extra charges to use the personal hotspur feature to connect to my iPad 2. Am I able to...

Unable to add 3rd Vodafone number to VSS

Hi, I have successfully set up my VSS3, registered with my personal contract vodafone number and also added my work contract voda number. No problems. I am unable to add in my wifes PAYG vodafone number, I just get the same error message again about ...

iPhone 5S unlock problems

I requested an unlock for my iPhone 5S two days ago and true to their word I received a response within 48 hours. The email said that my IMEI is not showing on Vodafone's database. I double checked just to confirm and it definitely is the correct IME...

Faizaxo by 3: Seeker
  • 13252 Views
  • 4 replies
  • 0 thanks

transferring sure signal

I havew tried to transfer ownership of a sure signal to another vodafone account, but it just showed the new owner as pending, with no way of getting around this.  I have tried setiing up the new owner as an administrator, but again it shows the new ...

Can't add users to Sure Signal

I have been trying to add my wife's number to my Sure Signal but keep getting the error "must be a vodafone number with 11 digits".  I have tried as suggested in other posts leaving off the 0 and adding 44.  Also leaving out the name and user part bu...

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