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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73754 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229866 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203335 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

How do you get your lenovo tablet working on 3g

Bought a tab with a 3g sim and 1gb of data but when put sim in doesn't let me use internet data without being connected to WiFi and really want to use tablet when out please helpThanks davidx

Can't register because we can't get texts with the code.

We are very disappointed and haven't been able to register for a vodaphone account let alone register the sure signal as we don't get a mobile signal to receive the text with the code. Wish we hadn't bothered. Spent far too long using live chat, not ...

Sure Signal v2 - both lights flashing for two days

My sure signal has been working for some months now over a plusnet broadband connection. All of a sudden both lights are lashing and continue to cycle through this process.I am a Vodafone employee and have been speaking to various people internally t...

sure signal issue in the gu10 area?

HiI. Have 2 v1 ss at 2 locations 1 mile apart both have been working for years, today both have lights 124 on flashing 3 light as norm but both my phones iphones4s 5s showing no service, reset both ss with both a hard reset and a long pres button no ...

Resolved! Samsung galaxy ace gallery

Hi hopefully someone here will be able to help: I have a samsung galaxy ace approx 2 years old. Always worked fine until now. When I go into my 'gallery' all my photos have disapeared apart from a few random old ones in the camera folder. Although wh...

SK93 by 2: Seeker
  • 12862 Views
  • 2 replies
  • 0 thanks

Show my caller id greyed out

I've visited two Vodafone shops to have this fixed; in the first they tried a few #codes, didn't work, the second shop suggested updating to the latest OS, didn't work. Any ideas?

Roaming problem in France

HiAccording to customer services (that i called 4 times about this) I have roaming activated but it never works when i go to France.No calls,texts,data,nothing. I try to manually connected to SFR and it says that my SIM doesn't support this network.M...

HTC One M8 & Vodafone Sure Signal

Hi, Having received one of the above phones yesterday to replace an exisint phone (same number), I found it will not connect to the SS. Spoke to tech support who decided to re-sync the box. 6 hours later and guess what the phone will still not connec...

Sure signal V1 - lights 1,2,4 on.

Hi, My SS1 was working fine until recently (although had a similar hiccup a few months back). I now have the 1,2,4 lights on but no signal on my devices problem again. The last time it kinda resolved randomly on it's own - although I think there was ...

Personal hotspot setup on iPhone

I've got a new PAYG SIM for Vodafone on an unlocked iPhone 3GS and the 'setup Personal Hotspot' button under network just says to go to the help website, where there is no help. Can one of the eTeam help me?  I was hoping this would be simple as I'm ...

cato92 by 2: Seeker
  • 14662 Views
  • 5 replies
  • 0 thanks
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