Hi,
My SS1 was working fine until recently (although had a similar hiccup a few months back). I now have the 1,2,4 lights on but no signal on my devices problem again. The last time it kinda resolved randomly on it's own - although I think there was some manual updating needed... Have done a factory reset and reset router and the other suggested actions. No joy, yet.
Speed test - DL 16 (usually faster than this, BT Infinity 2), upload - 15
Ping: 25ms
Serial number - 21224053278
Traceroute:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Craig>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms BTHomeHub.home [192.168.1.254]
2 8 ms 9 ms 8 ms 217.32.144.167
3 6 ms 28 ms 6 ms 217.32.144.190
4 11 ms 11 ms 10 ms 213.120.181.246
5 10 ms 10 ms 10 ms 217.41.169.251
6 12 ms 10 ms 11 ms 217.41.169.109
7 11 ms 10 ms 12 ms acc2-xe-0-0-3.sf.21cn-ipp.bt.net [109.159.251.20
7]
8 16 ms 15 ms 23 ms core1-te0-13-0-2.ilford.ukcore.bt.net [109.159.2
51.137]
9 16 ms 15 ms 19 ms peer2-xe4-1-0.telehouse.ukcore.bt.net [109.159.2
52.25]
10 16 ms 18 ms 16 ms t2c3-xe-0-2-2-0.uk-lon1.eu.bt.net [166.49.211.17
4]
11 33 ms 18 ms 19 ms 166-49-211-254.eu.bt.net [166.49.211.254]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
etc.
Be very grateful for some assistance!
Thanks!
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