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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Please reset SS v2

Hi there, I have a v2 SureSignal that after checking all forwarded ports, changing (and changing back) the location, and a factory reset won't now connect, despite having worked fine prior to a few weeks ago. I have only the power light, plus both th...

PilotGP by 2: Seeker
  • 11702 Views
  • 11 replies
  • 0 thanks

Sure Signal v2 only power light on

HiAfter having a problem for sevevral weeks my Sure Signal has been working for a few weeks.But we had a power cut and it stopped working. I've followed all of the trouble shotting guide - resetting the device, resetting the router, it is getting an ...

blackberry Torch User id and password retrieval

Hi,I recently changed my email password on desktop and then tried to update my email password on my blackberry device which is Torch 9800. However, I cant remember my password for blackberry so it asks me user id and security question. My user id is ...

jkpjsr by 2: Seeker
  • 10727 Views
  • 1 replies
  • 0 thanks

Proof of Usage/IMEI

Hi My phone has been stolen and the insurer requires a proof of usage. Please can you let me know how to obtain this. Many thanks

Ugraded from iphone 4s to 5s

Hi, I have recently upgraded to the iphone 5s, and therefore also received  a new nano sim. I am unsure what to do -- i have transferred all my old stuff into my new 5s via iCloud however not sure how to stop my old phone sim working and get my new o...

hbramdt by 2: Seeker
  • 13863 Views
  • 5 replies
  • 0 thanks

Galaxy S4 Battery drain

Ive had my S4 for about 8 months - very happy with it until recently. It now drains the battery really quickly. Example: I charge it up overnight then in the morning it isnt always at 100%. When I use it on the train I can get maybe 5 or 6 rounds of ...

StuO by 2: Seeker
  • 13951 Views
  • 4 replies
  • 0 thanks

Z1 email download issue

I've got a Z1 and have set it to fully download emails, however when selecting an email to read I get the waiting bars and unless I'm online Network or WiFi it returns an error "unable to connect to btconnect in my case" even if on line it can take u...

Ian_S by 2: Seeker
  • 10784 Views
  • 1 replies
  • 0 thanks

Multiple contact lists - Bold 9900

Hello, I want to keep seperate contact lists (work and personal) on my BB, but I have only a choice of my yahoo account in contacts / options / contact lists. I use BIS and Outlook on my PC. When I open the desktop software / organiser / then the con...

My new Freebee sim card isn't working

Hello there, I bought a Freebee sim card last Saturday in a shop and since then I haven't been able to use it. I tried to call, send texts to see if it was working after 72 hours but still nothing. I am in France at the moment and really need to get ...

SaraM by 3: Seeker
  • 42472 Views
  • 7 replies
  • 0 thanks

s2 overheating AGAIN

I have always had problems with my s2 overheating. Last night I updated my Facebook app and I noticed my phone got really hot and it turned itself off. I turned it back on and my battery which was 97% before turning itself off (I charge my phone befo...

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