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Z1 email download issue

2: Seeker

I've got a Z1 and have set it to fully download emails, however when selecting an email to read I get the waiting bars and unless I'm online Network or WiFi it returns an error "unable to connect to btconnect in my case" even if on line it can take upto a minute for an email to open. Surely by selecting fully downlaod emails it should just do that and they should be available for instant viewing. If I'm off line and no network I cannot see received mails.

 

Any suggestions

 

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1 REPLY
Administrator

Hi Ian_S,

 

The phone won't store all of your emails on the phone itself as this could potentially use all of the memory very quickly.

 

When you select to fully download emails, it means that you can view them in full instead of selecting "View more" and you'll still need some type of connection to retrieve them.

 

DaveCD

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