My sure signal v 3 has not been working for several days and I have an intermittent no signal or very poor signal. I have tried restiing it numerous times with no success. The red light is flashing and the orange user light is stable. Can someone please provide the answer of what to do?
Speedtest : Ping 24ms Download speed: 73.38 mbps Upload: 14.15 mbps
IP Address: 109.150.134.218
sure signal serial number: 43162290316:
VSS Traceroute info:
1 bthomehub (192.168.1.254) 1.841 ms 1.189 ms 1.708 ms
2 * * *
3 * * *
4 213.120.158.157 (213.120.158.157) 8.773 ms 10.639 ms 8.710 ms
5 212.140.235.138 (212.140.235.138) 13.125 ms 13.249 ms 12.611 ms
6 213.120.180.175 (213.120.180.175) 13.425 ms 13.728 ms 13.042 ms
7 217.41.169.109 (217.41.169.109) 14.015 ms 13.914 ms 13.689 ms
8 acc2-xe-5-0-3.sf.21cn-ipp.bt.net (109.159.251.241) 13.464 ms
acc2-xe-0-1-3.sf.21cn-ipp.bt.net (109.159.251.211) 24.310 ms
acc2-xe-5-2-3.sf.21cn-ipp.bt.net (109.159.251.249) 13.209 ms
9 core1-te-0-3-0-3.ilford.ukcore.bt.net (109.159.251.163) 23.062 ms
core1-te0-2-4-0.ilford.ukcore.bt.net (109.159.251.141) 23.672 ms
core1-te0-13-0-2.ilford.ukcore.bt.net (109.159.251.137) 23.006 ms
10 peer6-te0-0-0-23.telehouse.ukcore.bt.net (109.159.254.62) 24.628 ms
peer6-te0-10-0-8.telehouse.ukcore.bt.net (109.159.254.154) 20.171 ms
peer6-te0-9-0-11.telehouse.ukcore.bt.net (213.121.193.150) 21.961 ms
11 t2c3-et-7-1-0-0.uk-lon1.eu.bt.net (166.49.211.228) 19.829 ms
t2c3-et-3-3-0-0.uk-lon1.eu.bt.net (166.49.211.238) 22.297 ms
t2c3-et-3-1-0-0.uk-lon1.eu.bt.net (166.49.211.236) 19.965 ms
12 166-49-211-254.eu.bt.net (166.49.211.254) 25.790 ms 22.870 ms 23.844 ms
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
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