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27-11-2016 06:28 PM
Hi My VSS3 (had around a week) will not connect through my BT home hub 5 been trying for a week spoke to BT/Vodafone customer help and they are blaming each other and not helping me I have done everything in the trouble shooting guide. It looks like I am not the only person having this problem has anyone had any success recently with the vodafone SSversion 3 and BT home hub
30-11-2016 02:15 PM
Exactly,alforsyth. Same problem here in Devon. The signal used to be Ok, then it wasn't useable, and they gave me a Sure Signal. That became faulty after less than 12 months and I had the devil's own job to get a new one out of them. One woman even told me I must send my old one back for repair then wait for them to mend it etc etc. Finally I did get a replacement and it just won't connect. BT have been able to help and do the port forwarding but stilll no joy. As I said above, Voda are back to square one with a text telling me to do port forwarding. I'm close to having apoplexy over this, as I too need mobile for business and private use.
30-11-2016 06:35 PM
Join the ****ing queue mate!