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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi guys, I addeed a new user to my Sure Signal yesterday, but 24+ hours later, his phone (iPghone4S) is still not picking up a connection.I've had him switch his phone in and out of flight mode several times but still no luck.I'll be grateful if you ...
Hi I'm have an issue with my VSS v2. Have rebooted the VSS and the router but the system light just constantly flashes! Never had a problem before, but came home after a few days away for christmas and now this. Ext IP address - (removed at custo...
My SureSignal box is showing a constant power light and a flashing system light. I can't get a signal from it. I've reset it, but get the same results. The network is fine and internet connection is good. Pinging and tracing the SureSignal server IPs...
Hi have new sure signal up and running at last, I have one I phone 5 up and rumming but second i phone does not seem to connect to the sure signal unit. I have registered and unregistered the phone on 3 or 4 occasions.Does my unit need a re-sync from...
Hi, just bought my wife a new phone on a vodafone pay as you go deal. Tried to register the new number but as it's 12 digits long it wont seem to let me. What's the solution?
Hello, My phone tells me that I have no service. No signal at all. My phone is HTC Desire and my broandband provider is BT. I have no Internet access problems, otherswise I could not write this message. My Sure Signal only shows a red light, there is...
Version V2-V Power Light On, System Light Flashing, Phone Light Off My Sure Signal hasn't worked for the past 48 hours. I have followed the troubleshooting guide and reset the unit twice but to no avail. Broadband all functioning normally. Would be g...
Got sure signal on the 21st, could not get it to work at all on friday, after resetting router, then turning on sure signal it eventually worked after waiting 2 hours. Then had power cut this morning, have tried everything i know and cant get it to w...
Hi,Ive had BT Infinty installed and it workd very Fast, 80Down 20up.My sure signal also works no problem, but when i have my sure signal plugged into the Home Hub the speed drops to 5Down 2up.If i unplug the sure signal it stays at this speed, once i...
I'm having issues with my Sure Signal box and have been on the phone to Vodafone multiple times over the past week, but it has now got to the point where I last spoke with your technical support on 3rd Dec, emailed over the information he asked for t...
