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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73607 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229837 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202784 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! 2 VSS, one won't accept more than one phone

Hi there hope you can help, We live in a rural village with little normal coverage.  I have had a sure signal in my house for over a year - working fine. At Xmas, we purchased a new sure signal for my parents who live round the corner.  This is also ...

Resolved! Multiple Sure-Signals on same broadband

I have just purchased a SSv3 to complement my SSv1 and extend the range to some outbuildings. Previously I had  directed port 123 to the SS, but now I have 2 devices I have removed the port redirect. Is there anything required to get 2 devices workin...

Difference between V3 and V2

I have a SS V1.  I'm thinking of adding a second SS to enable additional coverage. What is the difference between V3 and V2 (aside from intgrated into plug for V3.).  Any funtional or signal improvement? What is the downside to buying one off ebay (a...

Sure Signal Problem

Fault DescriptionI have had months of fault free Sure Signal usage but recently it stopped working. I have experienced a number of different light combinations while trying to resolve the issue. I have fixed the IP address on the SS and while UPnP is...

Sure Sgnal V3 and that damned iphone thing.

Hello again. It's me, Mr Angry once again. Seems like I only ever come on here when summat goes wrong. Andyway, fed up of the wife ranting about wanting an iphone 5, so I bought her one.  Gets home, plugs it in, charges it, switches it on etc. and vi...

Not working - Power light flashing, phone and signal lights on.

It's a differnt version of Sure Signal which is not shown in the "please read before posting", (whole unit built into a plug socket). Manufacturer: Alcatel-LucentModel: 9361 Home Cell p3.0Serial: 40123683142 When powered on the following happens: 1) ...

Frosty0 by 2: Seeker
  • 28999 Views
  • 16 replies
  • 0 thanks

Suresignal Stopped Working

I have 2 ss boxes. One is connected to a BT Hub the other to a Netgear router which is on an ethernet extension from the BT Hub on a subnet and is in a different building. This config has worked perfectly for over 12 months.  Both boxes work fine whe...

Obiwanw by 2: Seeker
  • 17054 Views
  • 4 replies
  • 0 thanks

Problem registering new user

Hi, I enter number etc of new user, seems to accept OK, but then nothing happens.  New phone can't use signal, no confirming txt received etc.  S/N is 40120515370.  Any obvious problems?  Cheers. 

raysp3 by 2: Seeker
  • 16064 Views
  • 1 replies
  • 0 thanks
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