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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hello, I had a V3 sure signal that worked when I plugged it in but then after 5 days it stopped working Please can you tell me how to fix this. Thank you. Paul
I purchased a Vodafone Sure Signal v2 box from my local Vodafone store. I plugged it in and got it registered to my postcode and iPhone 4S About 30 seconds into a call, inbound or outbound, the call fails to one way speech. Speech from the iPhone t...
hello any help would be greatly apappriciated I deleted a number from my sure signal this morning but now need to add it again but it won't let me grrr. When I go to confirm the number I get some kind of gateway error. Do I have to wait a certain amo...
Hi, I have had suresignal since 2009 and recently it appears to have lost connection and won't regain.Only has the power light on - if I power cycle, then all four lights come on in sequence.S/N 21196767061 I have a feeling that the box may be physic...
A couple of questions as a new user. 1. I normally use WiFi at home if browsing on my Galaxy S3. I assume I don't have to do anything other than enable WiFi to make sure I'm using my home WiFi as opposed to my mobile data allowance via the Sure Signa...
I need my VSS resynched as I have an iPhone 4 that won't connect to it and just shows "no service" or "searching". My iPhone 5 connects fine. The box serial number is 40112500836. Thanks very much.
Often I come home and find there's next to no signal on my mobile. I make a test call and it's clear the the Sure Signal (SSig) isn't working because the USERS light (Light 3 -the PHONE symbol) doesn't start flashing. I hold down the reset button a...
Hello I've upgraded my phone to a Nokia Lumia 800. The SIM has been updated and now my number works on the new phone away from home, however at home my Sure Signal isn't recognizing the new phone. It's working fine with a second registered phone?
Hi, My Blackberry Bold 9780 was damaged badly last night and no longer is working, so I put my SIM into a spare phone (same model) that is not currently being used. My problem is that Sure Signal is not working now with my SIM in a different phone. I...
We are new Vodafone customers, have bought 2 x iPhone5 on 24 month contracts. We have been forced to change from o2 as there is no signal in our new house. We have also bought a Sure Signal box, after checking the signal could work (using a PAYG simc...
