This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi there, Over the last week I have been receiving regular SMS messages regarding updating my post code, however I have not moved, so am unsure as to why I am receiveing these messages. More importantly, my sure signal keeps on flashing (both lights)...
Hi, I have recently had my SS v2 reregistered under my corporate account as I cancelled my personal one. All seems fine on the Sure signal itself, the lights are as they should be and my account seems to be set up correctly. The only problem is that ...
Trying to register a Suresignal - the previous owner has deregistered it, but 2 days later Vodafone's site still shows it as registered to someone else. Can someone take a look? Serial number is 40113701318. Thanks
Hi There, My sure signal box is currently registered to a corporate contract number meaning I cannot manage users etc. I would like to re-register the box to a new personal number to over come this issue. Could you please confirm what I need to do to...
i have an iphone 4s and have sure signal connected to it but for browsing i want to use the wifi so i dont use up my internet but my phone wont connect to my wifi and instead its just vodafone 3g. Baring in mind the sure signal is attached to the rou...
I had a few problems setting up my sure signal, but got it working last week, it worked great. However, since then i had to unplug the device as i was redecorating, since ive plugged it in it has not worked. I now get a flashing red powerlight and tw...
Hi, our sure signal set up after about 1hr last night and was still on when we left for work this morning, on arriving home at 14:00 it has a flashing red light and solid amber next to it I believe this to be internet. I have tried unplugging it also...
Hi, I recently purchased the new Sure Signal but have been unable to register additional users. When I do I receive the message below: "Sorry we are not able to process your request because of following errors in your form. Sorry, we're having a tec...
Hi all,Was wondering if you could give me some advice, I travel a lot with work so I am hardly at my home address. I live on my own so only have my laptop and mobile dongle. At my home address I get no signal what so ever not even 2g if I bought a su...
Hi, Over the last month or so devices that are registered on my old-style VSS box (serial number 21196904138) don't seem to have been seeing the box and are instead using the local Vodafone 2G signal. I've tried adding and removing the numbers withou...
