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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

full signal but no connection

i have full signal on my phone but i keep loosing connection,emails and text messages are not getting to me.can someone resink my sure signal box pleasesn 40122445436i have done the reset thing but that has not made any difference.

tonytango by 13: Advanced Member
  • 12879 Views
  • 2 replies
  • 0 thanks

SureSignal V1 connection loss - unresolved, please help!

My SureSignal lost connectivity about 2 days ago and, despite several resets and a call to your tech support people, it has remained offline. There is no other mobile signal around here, so we are totally reliant on it  - please help get this resolve...

marekp by 2: Seeker
  • 11882 Views
  • 1 replies
  • 0 thanks

VSS not powering at all anymore

Hi, For the past few weeks (I haven't had time to come to this forum yet), my VSS has died! No power anymore when I plug it in. No lights no nothing. How can I get an exchange please?

tierix by 4: Newbie
  • 12503 Views
  • 3 replies
  • 0 thanks

audio problems while using Sure Signal Box

While making calls I can hear the person I am calling, but people have told me it is an awful line with crackling, other times they hear an echo, or I sound as if I am under water. If I go to GSM only on my phone, the problems of audio are resolved, ...

chrismah by 2: Seeker
  • 12927 Views
  • 6 replies
  • 0 thanks

Resolved! Suresignal problems unresolved

HiI have requested a re-set which appears to have been performed, but my suresignal remains inactive. Spoken to customer services 7 times in the past 3 days..... Status:All 4 lights solidmac address visible in router devices listnetwork connection (R...

JPeter by 2: Seeker
  • 15928 Views
  • 10 replies
  • 0 thanks

assigning a ip to suresignal

i have no-nat setting on my router i have 16 ip address and want to know how to give one to the sure signal box without someone keep telling me to phone my isp my isp is not the problem and they wont help with this i need to give the sure signal box ...

axl1974 by 2: Seeker
  • 13872 Views
  • 5 replies
  • 0 thanks

sure signal

just upgraded to nokia lumia so having read about new sim needed to be entered I tried to remove my number and re-enterI found my number was not on the sure signal so when I entered it, it said the number was already on and could not be entered again...

freddo by 2: Seeker
  • 12918 Views
  • 1 replies
  • 0 thanks

Sure signal problem

THE SURE SIGNAL BOX HAS BEEN INSTALLED AND WORKING PROPERLY FOR THE LAST 3 WEEKS. ON THE ODD OCASSION I HAVE TO REBOOT IT AS IT DOESNT CONNECT, BUT NORMALLY IT BOOTS UP IN 10 MINS AND ALL WORKS AGAIN OK. HOWEVER TODAY THE UNIT DROPPED OUT AND SINCE I...

mccreto by 2: Seeker
  • 14104 Views
  • 1 replies
  • 0 thanks

Sure Signal connection problems.

Hi, I set up my sure signal last night. This morning it was connected good and I had full signal in the house. When I came home later the sure signal wouldnt connect. The connection light flashes white, then it goes solid orange and the power light f...

Total frustration

Just moved to address with zero signal on O2 so decided to try vodafone... 3 trips to the Canary Wharf store to get a working Vodafone PAYG sim (yes thats 3 trips at about 60 minutes each time - 40 minutes of those in the queue) Note. Vodafone phone ...

sj1001 by 2: Seeker
  • 14242 Views
  • 2 replies
  • 0 thanks
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