This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi I have upgraded my own phone to an iphone 5 and I have upgraded my work's phone to a 4 both needed sim swaps. I called customer services as they are now working on my sure signal they said to remove them and add them back which I have done and its...
Hello! Hopefully someone can help me? I have a new version VSS serial number 40123253805 and until recently everything has been working great. However, in the last few weeks I have installed a Satellite Broadband system, and although the VSS worked o...
Hi, I'm having trouble with a v3, serial number 40124122934. Trying to install at GU35 9QE.Have tried a few things to get it working the last couple of days but all it does is stubbornly sit there with the power light flashing red, and the users ligh...
i'm the owner of a vss and my blackberry connects fine with a 3g signal, my other 2 registered users are no longer able to recieve 3g signals from the my vss box!I've taken the other 2 mobiles to where they are registered to another vss box at a diff...
Good morning, I have not been able to get a VSS to work since buying one 7 days ago. After registering it and speaking to support on the phone for 2 days it was deemed faulty and replced by the local shop. The replacement device was then registered a...
Hello!!! Joined Vodafone yesterday from O2, so hello to you all, please be nice i'm just getting used to things Just a quick question about the Sure Signal that vodafone offers....I have heard several different things about this and seeing as I am D...
Please would you reschedule my sure signal no 21230723641 as it has been suffering from the single green power light syndrome Many thanks Charles
The lights on my suresignal go out after around 10 minutes. I have tried the following: Held the factory reset button for 30 seconds, and kept it held whilst disconnecting the power for 30 seconds, and held it in for further 30 seconds after reconnec...
I've just logged into my suresignal to see that someone else seems to 'own' it and I am only a user? How can this be? How to I regain admin rights?
Guys, Could someone re-synch my SS. Its been installed for 9 months, but over the last week taking a long time to connect. Since Friday, I've just had a flashing system light (power light solid). Everything looks good - so suspect a re-sync shou...
