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27-12-2012 04:12 PM
My SureSignal box is showing a constant power light and a flashing system light. I can't get a signal from it. I've reset it, but get the same results. The network is fine and internet connection is good.
Pinging and tracing the SureSignal server IPs gets as far as the VF network before failing (as below):
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms 1 ms 2 ms 192.168.72.1
2 3 ms 2 ms 2 ms 192.168.0.1
3 35 ms 38 ms 41 ms telehouse-gw4-lo1.idnet.net [212.69.63.98]
4 31 ms 32 ms 30 ms telehouse-gw6-gi4-400.idnet.net [212.69.63.246]
5 34 ms 34 ms 36 ms LDNGW1.arcor-ip.net [195.66.224.209]
6 33 ms 33 ms 33 ms 85.205.116.2
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * ^C
C:\WINDOWS\system32>pathping 212.183.133.181
Tracing route to 212.183.133.181 over a maximum of 30 hops
0 Dave-2012-PC.RP614v4 [192.168.72.112]
1 192.168.72.1
2 192.168.0.1
3 telehouse-gw4-lo1.idnet.net [212.69.63.98]
4 telehouse-gw6-gi4-400.idnet.net [212.69.63.246]
5 LDNGW1.arcor-ip.net [195.66.224.209]
6 85.205.116.14
7 * * *
Computing statistics for 150 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Dave-2012-PC.RP614v4 [192.168.72.112]
0/ 100 = 0% |
1 2ms 0/ 100 = 0% 0/ 100 = 0% 192.168.72.1
0/ 100 = 0% |
2 6ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
3 38ms 0/ 100 = 0% 0/ 100 = 0% telehouse-gw4-lo1.idnet.net [212.69.63.98]
0/ 100 = 0% |
4 34ms 0/ 100 = 0% 0/ 100 = 0% telehouse-gw6-gi4-400.idnet.net [212.69.63.246]
0/ 100 = 0% |
5 40ms 0/ 100 = 0% 0/ 100 = 0% LDNGW1.arcor-ip.net [195.66.224.209]
100/ 100 =100% |
6 --- 100/ 100 =100% 0/ 100 = 0% 85.205.116.14
Trace complete.
C:\WINDOWS\system32>
27-12-2012 04:18 PM
Hi
Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results?
Thanks
Sukhi
Moderator
eForum Team
27-12-2012 04:33 PM
No need now, it came back online of its own accord.
Thanks anyway :smileyhappy:
27-12-2012 04:35 PM