Sure signal admin pages down?

[duncanblowe]

So I want to deregister my sure signal as I've had enough. But all the links on the page are dead and I get a silly unhappy phone picture and a message telling me I can't type. Is this a deliberate change? If so how do I deregister? If not could you please fix the broken links so I can deregister it.

[BandOfBrothers]

Hi @duncanblowe

The Dashboard as discussed in Here should allow you. 

If your still having issues with this then try clearing your caches and cookies / browser. 

Customer Servuce via 191 or from a computer use Live chat

[duncanblowe]

Yes I know where the dasboard is. But none of the links from the dashboard work anymore.

I'll try from another machine since I don't want to clear my cache and cookies. They are useful on may of the pages I visit.

[duncanblowe]

Have tried from another device that is using a different browser and a different OS. VF will you stop trying to blame users and look into this please?

[BandOfBrothers]

Hi

You're on a customer to customer forum. 

Im not able to access your account or Vodafone systems which is why I suggested to ring them or use live chat. 

[duncanblowe]

Yes, but occassionally VF themselves look in here.

Why don't I ring them? Because I have no VF signal which is why I ended up with the piece of           SureSignal in the first place. Last time I tried live chat those links were dead. 

[duncanblowe]

Live chat links are working now, but a long wait. Sorry but I have a life to live.....

[BandOfBrothers]

I've just checked the Live chat link I popped into message 2 of this thread ,and it's working ok. 

Totally appreciate your truly frustrated with the current situation. 

[online999]

If you post the serial number I'll deregister the unit for you

[duncanblowe]

As usual, fixed eventually. It wasn't my browser but VFs website. Deregistered my SS and its on its way to dangerous crap heaven. Goodbye VF for ever.