Hello Vodafone tech, please help me. I’ve followed the Troubleshooting procedures. I've reset it to the factory setting around half a dozen times. My wife has rung technical support 3 or 4 times. First light is on, second light flashes and eventually stays on, fourth light flashes, then eventually all the lights apart from the first one go off, and the cycle repeats itself. I've tried a different lan cable, different hub, different ports, different locations, but nothing works. I’ve tried a fixed IP address, tried deregistering and reregistering it. I've spent days trying to get this to work! The serial number is 21230509958. Download speed: 10.22 Mbps Upload speed: 1.02 Mbps Ping 12ms Packet loss 0% Jitter 1ms Line quality A Your IP Address is 90.218.193.6 C:\Users\John>tracert 212.183.133.177 Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177] Over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1] 2 * * * Request timed out. 3 10 ms 16 ms 14 ms ip-89-200-132-139.ov.easynet.net [89.200.132.139] 4 9 ms 11 ms 11 ms lndgw2.arcor-ip.net [195.66.224.124] 5 10 ms 10 ms 10 ms 85.205.0.86 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. Ect….. Please help ……
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