SureSignal stopped connecting.

[Mephads]

Only light now is the flashing 'Connecting' light.

Have tried reset etc.

Internet browsing is fine from PC.

Tracrt below:

C:\Users\Lynn>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

1 79 ms 101 ms 97 ms dsldevice.lan [192.168.1.254]
2 29 ms 28 ms 27 ms host-2-101-180-1.as13285.net [2.101.180.1]
3 35 ms 34 ms 33 ms host-78-151-225-248.static.as13285.net [78.151.2
25.248]
4 55 ms 37 ms 89 ms xe-10-0-0-bragg002.bre.as13285.net [78.151.225.4
4]
5 47 ms 43 ms 43 ms host-78-144-11-85.as13285.net [78.144.11.85]
6 41 ms 39 ms 40 ms host-78-144-10-122.as13285.net [78.144.10.122]
7 43 ms 51 ms 43 ms lndgw2.arcor-ip.net [195.66.224.124]
8 42 ms 60 ms 43 ms 85.205.116.2
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 ^C

[Mephads]

Serial number of unit is:

40133480364

[Jenny]

Hi Mephads,

I’m sorry to see the problems you’re having.

I’ve checked your Sure Signal and this is showing as last updating early this morning.

Is this working again now? If you’re still having problems, please get back to us with the following information:

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

Thanks,

Jenny