Suresignal does not display my caller ID number on BT landline numbers only.

[LlywelynFawr]

Recently, have experienced when using my mobile phone via Suresignal and phoning a BT landline number, that my registered/administrative and personal number is shown as withheld, even though it is set up to display my caller ID number.

Have already re-set my Suresignal - no luck;

However, it does actually show my caller I.D. number when phoning another mobile.

Moreover, when using my Nokia N8 outside the range of 'Suresignal' appliance (outside my house); it is switched off or my phone is set to (which is not a good idea since I have a poor reception) to GSM mode - my caller ID no. will be displayed.

Ironically, when using my other back-up Vodafone mobile phone - it does actually show my caller ID number when phoning my B.T. house landline number.

I have a version 1'Suresignal' appliance, which otherwise does work!

Further, I had thought of re-registering my appliance - please advise.

Diolch/Thank you,

[LlywelynFawr]

Response please.

[Sukhi]

Hi LlywelynFawr

I think we need to take a closer look at your account to help you further, pop us a message here and we'll be with you as soon as we can :).

Thanks

Sukhi

[LlywelynFawr]

This is getting more complex than I expected - I will leave things as they are, and consider other options that are available from other networks.

Anyway, thank you for your help.