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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73859 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203972 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Not working

What light sequence you're seeing: Red flashing light. Solid signal bars and phone icon orange Your speed test results from here. 27.68mbps download. 9.83mbps uploadYour external IP address from here. 154.57.240.173 Your Sure Signal serial number: 42...

jdu024 by 1: Seeker
  • 12357 Views
  • 1 replies
  • 0 thanks

iPhone 5s unlocking issue

I have just left Vodafone and transferred my number over to O2 who I am now with. I am wanting to give my iPhone 5s to my friend who is on 3. I have submitted a form but they can't match the IMEI number to the one on my account.About half way through...

toniock7 by 1: Seeker
  • 12229 Views
  • 1 replies
  • 0 thanks

Managed Suresignal Plus NTP IP address issue

Hi All We have an issue with a set of Managed Sure Signals (I think they are called Suresignal Plus now)   they are the open network Suresignals and not the same you setup by the myvodafone account Anyway The NTP Syncronisation traffic is being block...

markm4 by 4: Newbie
  • 13225 Views
  • 1 replies
  • 0 thanks

Vodafone points

I have collected 3500 points (35 pounds). Therfore I wanted to spend them on a 35 pounds amazon voucher. It will only allow me to get a twenty pounds amazon voucher. Why can't I get a 35 one?

Upgrade

My upgrade is due on 30th Jan, is there any way I can upgrade earlier as my phone is awful, My battery life is pretty much non existent, I have no memory left and it's very slow!

Is the phone locked? Samsung Galaxy S6 Edge

hi i want to purchase a EE SIM card for my trip to the states and use in my S6 edge are the handsets locked to the network ?  Cheers 

Liam0205 by 4: Newbie
  • 12734 Views
  • 6 replies
  • 0 thanks

Best plan for tourist travelling through UK and Europe

About to head over to the UK (where we'll stay for a week), and then head into France/Germany/Austria/Spain for about a week each.  Just trying to figure out a good plan for us to get. We only really need the phone for maybe a couple of calls/SMS a w...

Resolved! No service after activating SIM

I've just upgraded to an iPhone 6 and attempted to activate my new SIM at 06:00 this morning. I still have "no service".....please help

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