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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73836 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal - where is the registration page (seems to be missing?)

Hi I've just received my new Sure Signal device. 3 things: 1... Firstly it says go to 'My Vodafone' and click on 'My sure Signal' to register and add devices. The page /button seems to be missing or down. 2.. Since ordering the Sure Signal I've heard...

My Old Sure Signal

Hi, used to be with vodafone and signal was poor in my house so had a sure signal, I am no longer on Vodafone by my girlfriend is and she now has no signal in the house, I need to de-register my sure signal so I can add to her account, serial number ...

Scuzzie2k by 4: Newbie
  • 15195 Views
  • 15 replies
  • 0 thanks

Resolved! Text message window

I am finding it really frustrating when I key in a text message that the window is so tiny and I can only see around half a dozen words. And because the window is so small it's difficult to scroll up to review the message before sending. Is there a w...

JanM19 by 2: Seeker
  • 11661 Views
  • 10 replies
  • 0 thanks

time stamp

I have a Samsung galaxy Note 4 I was wandering is there any way that when i take a photo on my phone is there a way to time stamp and date it so when I have the pictures printed off there is proof of time and date it was taken

mancman by 4: Newbie
  • 10205 Views
  • 1 replies
  • 0 thanks

Sure signal compatibility with OnePlus X?

Hi all, I got a new SIM in store yesterday and put it into my new OnePlus X. I've noticed today that the phone doesn't seem to be picking up my sure signal. I have a fairly old one like this..  I was wondering if I have more chance of it working with...

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MaxM4XWW by 4: Newbie
  • 14527 Views
  • 7 replies
  • 0 thanks

Resolved! Sure signal not working

Hi, My sure signal is poorly. If I reset it a few times, eventually it works but only for a short amount of time.I've gone through the troubleshooting guide and no joy. I just get the power light. Sometimes the second light flashes but generally it's...

Resolved! Vodafone insurance

Hello Am I able to take out Vodafone insurance any time. I am thinking of taking it out as my Apple Care is nearly due to expire. If one of the mods could look in to that for me I would be grateful Thank you

fiyero by 4: Newbie
  • 21451 Views
  • 20 replies
  • 0 thanks

Resolved! iPhone messaging problem

My mum has a Nokia and changed her phone number today. My family have I phones. When we try to txt her, our messages are now sending as an i message. This never happened before her number changed. My husband has tried resetting his phone. No joy.  Ca...

Coffee by 4: Newbie
  • 15926 Views
  • 31 replies
  • 0 thanks

Why are the text messages not being received on Samsung 1205

My friends mother has a Samsung 1205. She is on the Vodafone family plan.   She does not make calls or send text messages - the phone is mainly so that my friend can contact her mom, however, recently non of the text messages are being received by fr...

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