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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73858 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203971 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

HTC one m8 keyboard

I have an HTC one m8 and intermittently the keyboard won't come up. Restarting the phone usually fixes it but this isn't working. I cleared the cache and its came back up for about 5 minutes then wouldn't come up again and now doing that doesn't work...

Resolved! Vodafone smart ultra 6

Anyone know more about the android 5.1 for the Vodafone smart ultra 6 is it finsh testing yet

Rich1512 by 2: Seeker
  • 14627 Views
  • 7 replies
  • 0 thanks

Vodafone smart ultra 6 lies

Hi I brought a Vodafone smart ultra 6 from one of ur Vodafone shops in Portsmouth it was advertised as having android 5.1 but it does not it has 5.0.1 an there are no updates available very upset as feel I was mislead

Cannot buy a data pack with voucher

I have tried for three weeks to buy a data pack with a voucher I boughtfrom the Co-op.  At the last stage, having selected a data pack, I eitherget the ' We are doing a few tweaks' message or it just times out.  Lastnight it simply returned me to the...

Suresignal 1 and 2 not working for 4 weeks

Hi About 4 weeks ago my suresignal 1 that I have had for around 4 years just stopped working. It would not connect. I tried giving it a static IP and manually forwarding the ports which I had not needed to do before but that did not work. I also trie...

pbickerd by 2: Seeker
  • 20708 Views
  • 19 replies
  • 0 thanks

Resolved! Htc m9 vibrate

HiI have had my HTC m9 for six months. It developed a problem with the vibrate function whereby it stopped working completely. I did all the diagnostic tests and they didn't work and so I sent it off for repair at my local Vodafone shop. As good as g...

My Vodafone app stopped working,now missing in Blackberry World.

I have been using the My Vodafone app for some time on my BlackBerry Passport (and other previous BlackBerry devices before) but it stopped updating in July this year and now is not listed in the Blackberry World app store. Can anybody tell me what's...

Tethering abroad

Can i use my phone as a tethering device for my ipad if I have the international add on in my plan for ireland? Shop says yes but I am not so sure.

Supposed "maintenance period"...it is real?

After recently upgrading my phone, for four weeks I couldn't receive imessages because there was "maintenance work" in my area, so for a month i had to downgrade my phones mobile coverage to 2G every day when returning home to receive text messages. ...

Resolved! possible to replace sim with nano sim?

Hello, I recentely purchased a pay as you go Vodafone sim card (standard size / micro) but as I also bought another phone, I'd like to know if - as a 'pay as you go' customer - can I get my current sim card replaced with a nano sim card and still kee...

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