Suresignal suspended

[uzak1]

I have talked to an online agent, followed by two members of the Vodafone team about getting my Suresignal enabled again. I am still waiting for a callback from last week regarding this. Can my sure signal please be re-enabled.

Thanks. 

[Ben_H]

Hi @uzak1 ,

As this is something that requires account access, please Contact us for a status update.

If your Sure Signal has been unused for 3-12 months, we can restore the service.

If it's been more than 12 months, we'll be unable to reattach the Sure Signal to the network.

This is covered in your Sure Signal Ts&Cs.

Thanks,

Ben