Suresignal v3

[Forestman21]

My sure signal is not working for calls in or out - the red power light is on plus the internet and WiFi light but apart from the phone light coming on for the first 3 or so hours once set up it no longer works . It’s a version 3 and I’ve only had it a few days

[BandOfBrothers]

Hi @Forestman21

Is it a brand new SS or a pre owned one ?

This may help > Vodafone-Sure-Signal-troubleshooting.

[Forestman21]

Hi band of brothers - it’s a brand new one 

[Gemma]

@Forestman21 - So that we can take a closer look into this, please post back your answers to the below template:

What light sequence you're now seeing: 

Your speed test results from here.
Your external IP address from here.

Your Sure Signal serial number:

The results of a traceroute.
VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter