Please go through the Sure Signal Troubleshooting thread as this may help you to resolve your issue. It has links to the key things you can do to try and resolve the issue you are experiencing
I have run the uggested steps in help but no success. I have set up more than 8 sure signals but this one is problematic. It worked for 4 weeks following a vss2 that failed after 2 years on the same adsl service.
Another avenue to gain assistance is 191 or "Customer service support-> Call 03333 040 191 then take option 2 three times and finally option 5 – straight to the Sure Signal team."
I hope you manager to get your numbers connected to the Sure Signal Device.
I have the same problem , was working for a few weeks after the Virgin-Vodafone debacle now off line again on all 4 connected phones, tried all the usual stuff , the SS is just not providing access to the rehistered phones
All lights are as they should be, tried reset , power off , re register nothing works
Please go through the Sure Signal Troubleshooting thread as this may help you to resolve your issue. It has links to the key things you can do to try and resolve the issue you are experiencing
Still no solution that works despite chat with tech support. Included relocating and re registering vss3 unit to a location with an existing VSS operational on same LAN. 18 hrs since reregister but no 3G despite both white lights steady.
Drey. The fault is listed in my original post. The routing to BT servers is proven as a vss1 unit connects with 3G just fine. The vss3 is correctly registered and active with one red and two white lights but no 3G connect. The vss3 is the only unit on the LAN for 18 hrs but still no change. The vss3 unit is very hot!
