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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74082 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229921 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204027 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodaphone repair center

I have a Lonovo tab on contract which has been overheating and turning itself off. It was sent to the repair center only for me to receive a phone call to say that it has cosmetic damage in the form of a dent on the outter casing therefore the warran...

lynniecs by 2: Seeker
  • 14102 Views
  • 8 replies
  • 0 thanks

Resolved! Re-sync please

Hi there I have 3 SureSignals in my house which normally all work fine.  Two are still working fine but one has stopped working - i just get the top flashing green light.  I know the internet connection is fine as the other two are working no problem...

Problem when typing texts on Huawei G510

For some reason, when I have been typing out some texts on my Huawei G510, the message gets sent to draft before I have finished typing it out. I then can't seem to get back to the draft and finish the text. I can see the message in the list, marked ...

Sure Signal not working with 4G

I've had a sure signal for a couple of months now as the signal at home is bad.It worked on my work phone - a Iphone 4s, but not on my personal phone - a HTC One on 4g.Youy told me at the time to switch off 4g - but I don't see how that's possible, a...

Mozza76 by 6: Helper
  • 14835 Views
  • 10 replies
  • 0 thanks

De register my sure signal box

Can anyone help me de-register my sure signal box. I don't have a vodafone account anymore so am unsure how to go about this without an account.

Sure signal 3 only red light showing - was working - now stopped

Can someone please help, tried calling and getting nowhere fast, need signal to work from home!! Set up sure signal 3 and all worked fine for a week or so, now just the red light showing.  Tried re-setting but nothing is working. Thanks Sara

Sure Signal v1 drops calls when I get an inbound call on landline

My SS v1 generally works OK, but have noticed that if I am on a voice call on mobile, via SS, that call will drop if someone calls inbound on the voice line of our broadband connection. This seems odd - it's like you can only have one voice call at a...

Resync

Can you do a re-sync on my sure signal please - 40123606085 I have problems connecting my new phone I have done a reset. Thanks

Huwawei HG556a with Huawei E173 datacard

I'm using Huawei HG556a with a Huawei E173 USB HSPA Modem. I have been using it fine but recenly after I reset the router, it desn't seem to connect to the internet using USB Modem automatically. Everytime I shut down the PC, it disconnects and I nee...

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