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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74060 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229912 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204015 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Suresignal and Netgear WNDR3700v4

I have forwarded the guidance for this router eg MTU at 1500 and port forwarding etc. I have the correct lights on the sure signal - S/N 40134728258.My download speed is 11.98 with an upload speed of 9.32I have 3g access for internet  on both my phon...

Ss won't connect

Hi, been a while since I've been in contact. Basically ss hasn't connected to Internet for over a month now! So it looks like I'm paying £37 a month for an iPod as the phone itself doesn't work at home! You have checked all the trace routes etc and r...

Resolved! Problems with Sure Signal V1

My phone is no longer getting a 3g signal from my SS version 1, I have spoken to vodafone and they say my SS could be faulty and said to return it to them, but as its over 3 years old and so likely to be chargeable, I wondered if anything else can be...

Resync

Hi tech team Could you resync Sure Signal serial number 40131564300 for me please? Many thanks Neil

Resolved! Brand New Sure Signal V3 and Still Issues

My new Sure Signal only works effectively in the same room as the router.  I have a small modern house with thin walls and plenty of windows and my internet speed has been checked and there are no issues.  In the same room the number of bars falls to...

abr by 2: Seeker
  • 12820 Views
  • 21 replies
  • 0 thanks

Sure Signal not working

Hi, My suresignal stopped working before Xmas.  here are the results from all the tests, please help! Sure signal serial no: 40111023707IP address:5.81.238.210Speedtest: ping 50 ms, download 2 .4 ms, upload 0.34 mshttp://www.speedtest.net/my-result/3...

mn2 by 2: Seeker
  • 10149 Views
  • 4 replies
  • 0 thanks

GPS chips

Hi  Could anybody tell me if there are any handsets on the market currently that have the Broadcom BCM4752 GNSS chip in them? Thanks David

Sure Signal - add contact

Anyone know how to add a contact to my SureSignal.  I've logged in to the website, my SureSignal is registered to me, as I already have about 6 phones associated with it, but can't seem to find the right page. Last time I think I had to do a google s...

higenbs1 by 2: Seeker
  • 10367 Views
  • 6 replies
  • 0 thanks

SureSignal not worked for months

My sure signal hasn't worked consistently for months. I gave re-set it numerous times and now finally have the system light on but I still have no consistent network coverage/connectionCan anyone offer any advice?Thanks

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